GIS for Rural ISPs – CNS | Cooperative Network Services

Visualize your data.

Data is useless without context.

Our Geographic Information System (GIS) experts leverage GIS to help you visualize data for better decision making for every area of your company.

By combining data and smart mapping tools, patterns, trends, and ideas are easier to understand, so you can make better decisions, faster.

CNS is passionate about GIS because it’s clear that it will be the foundation for ISP operations in the future. These powerful tools incorporate data from Network Engineering, Network Operations, Finance, Regulatory, Marketing, Sales, Billing, and Customer Relations to improve efficiency, profitability, and ultimately creates better customer experiences.

We use ESRI’s new ArcGIS Pro software, and have full GIS hosting capabilities.

Tim Brinkman, GM/CEO, Garden Valley Telephone
“The ability to see and interact with so much data on one map, helps us make decisions faster than we ever could before. The insight it provides into our data is what our company has been waiting for.”

-Tim Brinkman, GM/CEO, Garden Valley Telephone

Meet the GIS team

Clayton-Burns
Clayton Burns

Geospatial Engineer

Contact Clayton | LinkedIn

I’m passionate about helping rural providers improve their businesses with GIS. I look forward to partnering with you to help you visualize network, customer, and demographic data to help you make faster business decisions.

Mack-Johnson
Mack Johnson

GIS Analyst

Contact Mack

As a Feature Manipulation Engine (FME) certified GIS professional, I help broadband providers combine geographic and spatial data for fiber network construction, sales and marketing, network operations and more.

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Ryan Brummund

GIS Technician

Contact Ryan

Every day I get more and more excited about the ways we’re using GIS to help our client partners improve their broadband businesses, and ultimately improve the lives of their subscribers.

The Possibilities are Endless (almost).

GIS for FTTH Engineering

Gone are the days of building a network and waiting for customers. [CLICK HERE FOR MORE]

Today’s networkdesigns require consideration of funding types, requirements, levels, build-out requirements (regulatory, franchise etc.), existing networks, competitor networks and services, demographic data, environmental data, and costs.
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Combining internal and public data into one visual map, can make your decisions easier, faster, and most importantly, based on fact, not gut feel.

Faster, more efficient network designs save you money, and deliver a better network – ready for growth.

Once the network is built, your as-built data is more powerful than ever for your OSP, Marketing, CSR, Technicians, Accountants and more.

GIS for Technicians and CSRs

Customer satisfaction is a must with today's increased competition. [CLICK HERE FOR MORE]

Getting new services installed and repaired quickly can mean a 5-star review vs. a churned customer.

Easily identify locations and details of online-submitted customer information.

Identify locations of trouble tickets and ticket details for technician routing and trouble reporting.

GIS for USAC RFP identification

USAC's new funding mechanisms provide you with CapEx funding for network expansions. [CLICK HERE FOR MORE]

This tool quickly allows you to identify Schools, Libraries, and Healthcare facilities that have submitted funding requests to USAC for internal or external connections – all in a weekly email.

GIS for customer self-management

Customers expect self service. [CLICK HERE FOR MORE]

Give them the power to see which services are available at any location.

Customers will thank you, and your OSP staff no longer wastes time on plant qualifications.

Customers can also see build-out and repair status in real-time lessening support calls.

GIS for regulatory reporting

A-CAM recipients are required to provide 6-digit accuracy to the FCC's HUBB portal for all new construction. [CLICK HERE FOR MORE]

We’ll quickly help you prepare your data for easy upload, as well as ensure that your data can be used internally.

Every new construction project we work on will include site-collected data for each new location connected – ensuring regulatory compliance and effective operational information.

Collaboration is key

External

Our GIS team collaborates with a variety of public entities to get third-party data to add context and value to the maps we create.

We also utilize data from clients, third-parties, state and federal agencies.

Collaboration fist
Internal

Our internal teams work closely to ensure each functional area can provide input for the most valuable data possible.​

Clayton is often working with Chris on joint marketing projects, Paul on regulatory projects, and others.

Whitepapers

The FCC’s HUBB reporting requires that 6 figure location data be provided for all newly built/upgraded broadband customers. Since many telecom BSS/OSS systems rely only on 911 addressing, the required HUBB data is not readily available.

Getting the X/Y coordinate details can be done in a few ways, but all come with tradeoffs between time, cost, and quality. But most importantly, it’s important to consider the long-term value of this data… well beyond meeting the baseline reporting requirement.

Leveraging GIS to first comply with the HUBB reporting, but then having a plan in place to use that data going forward will pay off.

From reporting, to network management, operations management, sales and marketing, customer service, tech support, outage management and more, it will become clear soon, that beginning down the path of a fully integrated GIS system now is the right choice.

Let's take this off-line

Call, email, text, stop in, request a lunch meeting, etc. – we're always ready to chat.