We want to ensure that the tools, data, and services we provide, meet your expectations. As such, we’re always here to help – either by fixing any issues, or refunding your purchase.
Due to the complexity of the services we offer, please contact us so we can provide the appropriate resolution for any issue.
If you determine that CNS is unable to solve your issue to your satisfaction, our policy offers a full refund within 15 days of your date of purchase.
You may contact us by either emailing the details of your order and concerns/issues to: firstname.lastname@example.org , or by calling 218.564.3000
CNS will process refunds within two business days, by refunding payment to your original payment method. Your financial institution can take up to 20 days for the refund to reflect in your bank account/card. More details can be found via Stripe.com at Customer refund processing time.